Lisa holds a M.S. and is a licensed Speech Language Pathologist with over 25 years experience in post-acute care rehabilitation. She is known for ensuring customer and employee satisfaction as well as delivering quality therapy services. Working in both the for-profit and not-for-profit sectors, Lisa understands the factors that drive customer decision-making regarding therapy services. She also holds an Ohio license as a Nursing Home Administrator, which allows her to relate the therapy service outcomes to how it impacts the operations of her customers.
Kari brings over 28 years of experience in the long-term care field. She has a passion for the industry and ensuring every person we serve receives the best care possible. She strongly believes in doing what’s right and is a fierce and relentless patient advocate. Kari lives and breathes the WE CARE Core Values of Wholeheartedness, Excellence, Collaboration, Accountability, Respect, and Ethical every day. She is known for her excellent customer service, positive spirit, and empathy.
Additionally, she loves to learn, grow, and share her knowledge and experience with others. Kari has been with EncompassCare since June 2007. She began as a PTA and a transitional Director of Rehab(DOR). Shortly after, Kari progressed into a permanent Director of Rehab role with EncompassCare and served within this capacity at several long-term care facilities. In her free time, she enjoys volleyball, reading, and spending time with her husband, Scott, and three children, Alex, Gianna (Gia), and Jaxon, and her extended family with whom she is very close.
Mariann is a Speech Language Pathologist who received her bachelors degree in Communication Disorders from Bowling Green State University and masters degree in Speech and Hearing Science from The Ohio State University. Her clinical interests are in the treatment of dysphagia and tracheostomy patients. She is Vital Stim certified and has expertise in completing Modified Barium Swallow studies. Mariann has experience as both a Director of Rehab and Regional Director of Rehab prior to joining EncompassCare as Regional Director of Operations for the Southern Region. Personally, Mariann enjoys Pilates, is an avid reader and loves to travel.
Brenna Koback is a licensed Physical Therapist Assistant with over 20 years of experience working with the geriatric population in long term care, home health and management capacities. Brenna has played a significant role in the growth of the Toledo based Home Health Division over the last several years. Brenna is known for her superior customer service with our Home Health customers as well as upholding high employee relations. In her spare time she enjoys spending time with her husband, Todd and 2 daughters, Lauren and Paige, as well as camping and running.
Meredith is an Independently Licensed Social Worker with a Supervisory Endorsement through the Ohio Counselor, Social Worker and Family Therapist Board. She has 17 years experience working in a variety of social service treatment environments and has provided clinical services to children, adults of all ages, families and most recently, veterans. Meredith strives to meet and exceed the needs of each individual she is fortunate enough to serve by utilizing best practices and innovative counseling and social work strategies. She has a significant history of developing social service programs in the Northwest Ohio region. She and her husband live in the Spencerville area and are heavily involved in their children’s school and sports functions.
Amy is a licensed Physical Therapist Assistant who received her associates degree from Rhodes State College in 2010 and most recently obtained her bachelor’s degree in Business-Healthcare Management from WGU in 2020. Amy spent most of her clinical years working with the geriatric population in both SNF’s and home health within the Columbus and Findlay markets before obtaining a job with HCF/EncompassCare working within the denial management and compliance departments. Amy has always thoroughly enjoyed working with the geriatric population and learning from their life lessons and stories. Amy is known for her organization, attention to detail, and feels extremely privileged to work alongside such a wonderful group of patient centered, family focused individuals. In her spare time Amy enjoys being with her husband Joe and two children Brynne and Ethan, volunteering within her home community, working out, and being surrounded by family and friends.
Kelly J Miller MPT, participates on the EncompassCare team as the Northern Regional Director of Operations working with Directors of Rehabilitation in nine HCF facilities in Northwest Ohio. In this role, Kelly directs and works with therapy teams to ensure quality and innovative care as well as promote employee development and a solid financial performance.
Kelly is an experienced physical therapist with fifteen years of clinical experience in skilled nursing facilities, outpatient clinics and home health. She received her Master’s degree in Physical Therapy from The College of Mount St. Joseph in 1999. Most recently, Kelly was the Director of Rehabilitation at the Shawnee Manor in Lima, Ohio for EncompassCare, working with a team of therapists to provide quality care to meet the needs of facility residents.
Kelly lives outside of Delphos, Ohio with her husband Ken and three sons. She enjoys attending sporting activities and camping and hiking with her family. She is very excited about her new opportunity to work with other facilities to continue to provide excellent therapy care and mentorship for team members.
Whitney Woodward, OTR/L, is the Regional Director of Operations for Southern, Ohio. Whitney brings 14 years of skilled nursing facility/long term care management to our leadership team. Whitney joined EncompassCare in a full time capacity in 2019 serving as a Director of Rehab. During this time, Whitney also worked with our compliance department supporting therapy claims as a testifier in numerous ALJ hearings.
Before joining EncompassCare, Whitney worked in a Director role with Concept Rehab for over 12 years. During her time with Concept Rehab, Whitney started numerous new contracts across the United States.
Whitney’s passion is to ensure excellent outcomes for both residents & customers alike, while also ensuring customer service that exceeds expectations. Her motto is, “If you do what’s right – the right thing will happen.” Whitney works diligently to guarantee her teams have the tools they need to allow every patient to reach his/her highest level of function with the highest possible quality of life.
Whitney graduated Magna cum laude from the University of Findlay with a Master’s degree in Occupational Therapy. Whitney was then accepted into the Mayo Clinic’s School of Medicine in Rochester, Minnesota to complete her clinical training. Whitney resides in Findlay, Ohio with her husband, Dustin, & two sons, Dylan & Logan. In her free time, she enjoys traveling, boating, running, & hiking.
Natalie Bellardo is the Pennsylvania Regional Director of Operations for Encompass Care. Natalie has worked for EC since August 2012 transitioning her role from a Certified Occupational Therapy Assistant to Director of Rehabilitation to RDO. Natalie was also employed with Aegis Therapies for 3 years. Prior to her career in therapy she worked over 7 years in credit unions serving as Staff Accountant, Collections Officer and Executive Administrator. Natalie has obtained an Associate’s Degree in Business Management and an Associate’s Degree of Applied Science in Occupational Therapy from Jamestown Community College. Natalie tries to live by the philosophy “People helping People.” When not working Natalie enjoys spending time with her 3 children, Logan, Bailey and Stella, hiking, fishing and canoeing.
Sara Bender earned her B.S. in Biology/Pre Med at St. Vincent University in Latrobe, PA and her Doctorate of Physical Therapy from Slippery Rock University also in PA. She has extensive experience in Orthopedic Outpatient clinics as well as in the Skilled Rehab and Geriatric settings. Sara is a Dementia Capable Care Instructor and is a Certified Ergonomic Specialist. She has specialized training in Work Conditioning/Hardening as well as the performance of Functional Capacity Evaluations and interpretation of data. Sara currently functions in a development and training role in the Compliance and Reimbursement division of Encompasscare.
Blake is the Director of Business Development for EncompassCare. He joins the team with many years of experience in building relationships and helping his customers identify and solve issues that can affect their business. Helping identify and solve these issues related to skilled therapy services, results in a win-win-win situation for patients, our customers and EncompassCare. Blake was born and raised in Lima, Ohio, and is a University of Toledo graduate. He currently resides in the Lima area with his wife and four sons.
“My future looked very dark, very bad, but you would show me there was hope for a better day ahead, and you were right. Erin, you gave me hope for a new life. Not many people in their lives can say that, but you can. I can speak again, all because of your hard work and faith in me.”
— Ron D.
“I just want to say thank you for the great care I received during my stay at St. Catherine’s
recovering from surgery. Everyone was so kind and helped me with everything I needed. I met a lot of new people and renewed some old friendships. You have a wonderful way of making the world around you a happier place for everyone.”
— Bev D.
“It has been my good fortune to be treated by the rehab department of St. Catherine’s Manor of Fostoria, Ohio. From not being able to dress myself at age 84, I am now totally independent. I highly recommend them to you.”
— Charles S.
“My experience at St. Catherine’s was good. I was treated well, and the therapy I received helped me to return to the active lifestyle that I enjoy.”
— Wilber E.
“I suffered a severe stroke. I had asked 2 doctors in Toledo how bad my stroke was and they told me it’s as bad as it can get. My right side was totally paralyzed, I couldn’t eat, drink, breathe, or swallow correctly. Erin worked with me for 3 72 months to get my speech, eating, breathing, and swallowing back to normal. What she was able to do for me was nothing short of a miracle.”
— Ron D.
“A resident soon learns to follow instructions and do the best you can because all the therapists have your best interests in their hearts and minds. They also listen to each resident and do their best to improve their health and get them ready for the future. Above all else, I enjoyed each therapist’s sense of humor and the interest they displayed in each resident’s improvement.”
— Jean M.
“I’d give therapy an ‘A’. It was great! My therapist helped me make a memory book, and it has helped me remember my childhood memories and family.”
— Don L.
“When I came here I could only walk 10 feet!”
— Sandra H.
“Therapy is my favorite time of day!”
— Ron D.