THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
EncompassCare is required by law to provide you with this notice of our legal duties and privacy practices with respect to information we collect and maintain in your medical record so that you will understand how we may use or share your information. Your medical record includes financial and health information referred to in this notice as “Protected Health Information” (“PHI”) or “health information.”
This Notice describes the practices of EncompassCare. We are required to maintain the privacy and security of your health information and adhere to the terms of this notice. We will not use or disclose your health information without your authorization, except as described in this Notice, and we will notify you if a breach occurs that has compromised the privacy or security of your health information. If you have any questions about this Notice, please contact EncompassCare’s Privacy Officer, Linda Stratton at 419-302-5488.
Your Rights Regarding Your Protected Health Information
Although your health record is the property of EncompassCare, you have the following rights regarding your health information:
How We May Use/Disclose Your Protected Health Information
The following categories describe the ways that we may use and disclose health information. Not every use or disclosure in a category will be listed. However, all of the ways that we are permitted to use and disclose information will fall into one of these categories:
Disclosures not described in this Notice will be made only with your written authorization. Most disclosures of psychotherapy notes (if we maintain them), disclosures for marketing purposes, and any sale of your health information will require your authorization. If you provide us permission to use or disclose health information about you, you may revoke that permission, in writing, at any time. If you revoke your permission, we will no longer use or disclose health information about you for the reasons covered by your written authorization. Of course, we are unable to take back any disclosures we have already made with your permission.
Changes to this Notice
We reserve the right to change our privacy practices and to make the new provisions effective for health information we already have about you as well as any information we receive in the future. We will post the new notice on our website and provide copies upon request.
If you believe your privacy rights have been violated, you may file a complaint with EncompassCare or with the Secretary of the U.S. Department of Health and Human Services. To file a complaint with EncompassCare, contact the Privacy Officer, Linda Stratton at firstname.lastname@example.org. All complaints must be submitted in writing. You will not be penalized for filing a complaint.
The effective date of this Notice is 10/1/15.
“One of the crucial missions to all of us is finding a therapy company who will partner and share the same high quality patient care standards as we value in our daily operations.
EncompassCare has been that partner for our facilities and has totally transformed our patient experience by driving our results today and into the future. EncompassCare has become a vital part of our family that makes impactful impressions to those we serve.”
— Paul W. Lieber, MBA, LNHA
Vice President of Health Care Operations JDK Management Co., LP
“My future looked very dark, very bad, but you would show me there was hope for a better day ahead, and you were right. Erin, you gave me hope for a new life. Not many people in their lives can say that, but you can. I can speak again, all because of your hard work and faith in me.”
— Ron D.
“I just want to say thank you for the great care I received during my stay at St. Catherine’s
recovering from surgery. Everyone was so kind and helped me with everything I needed. I met a lot of new people and renewed some old friendships. You have a wonderful way of making the world around you a happier place for everyone.”
— Bev D.
“It has been my good fortune to be treated by the rehab department of St. Catherine’s Manor of Fostoria, Ohio. From not being able to dress myself at age 84, I am now totally independent. I highly recommend them to you.”
— Charles S.
“My experience at St. Catherine’s was good. I was treated well, and the therapy I received helped me to return to the active lifestyle that I enjoy.”
— Wilber E.
“I suffered a severe stroke. I had asked 2 doctors in Toledo how bad my stroke was and they told me it’s as bad as it can get. My right side was totally paralyzed, I couldn’t eat, drink, breathe, or swallow correctly. Erin worked with me for 3 72 months to get my speech, eating, breathing, and swallowing back to normal. What she was able to do for me was nothing short of a miracle.”
— Ron D.
“A resident soon learns to follow instructions and do the best you can because all the therapists have your best interests in their hearts and minds. They also listen to each resident and do their best to improve their health and get them ready for the future. Above all else, I enjoyed each therapist’s sense of humor and the interest they displayed in each resident’s improvement.”
— Jean M.
“I’d give therapy an ‘A’. It was great! My therapist helped me make a memory book, and it has helped me remember my childhood memories and family.”
— Don L.
“When I came here I could only walk 10 feet!”
— Sandra H.
“Therapy is my favorite time of day!”
— Ron D.